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FAQ

Home FAQ

Welcome to our Frequently Asked Questions page!

Here you’ll find information about shopping for window treatments, along with instructions about how to use our site.

Are the colors for your products accurate?
Although we do our best to make sure that the colors printed on our site are accurate, actual colors may vary due to subtle color differences and textures that may not be fully appreciated on some monitors and/or display cards. The best way to ensure you’ll be happy with your color is to request a sample before placing your order – it’s free! Once you receive your sample, keep in mind that all samples may still have minimal color variations as stated by the manufacturers. We’d also like to suggest that you order all of your blinds of a given color at one time, since there can be slight variations between dye lots.
How do I start customizing my curtains?
You can start by selecting the curtain type, fabric, color, and dimensions. Our website provides detailed options and guidance to make the process easy.
What types of curtains do you offer?
We offer a wide range of curtain styles, including Roman shades, Roller blinds, Zebra blinds,Blackout curtains,Darkening curtains.
How do I measure  custom curtains?
Please refer to our measurement guide to ensure accurate measurements of your window's width, height, and depth. If you have questions, feel free to contact customer service for assistance.
Are the curtains eco-friendly and easy to clean?
Yes, our curtain fabrics meet strict environmental standards. Some fabrics also feature anti-stain and dust-resistant properties, making them easy to maintain.
How long does it take to make custom curtains?
Production usually takes 7-15 business days from the time your order is confirmed. The exact timeline depends on shipping schedules and local delivery times, and detailed timing information available on our website. Please refer to the delivery section for more specifics.
Do you provide a warranty?
Yes, our curtains come with a 1-year warranty that covers quality and craftsmanship issues.