FitWindows Shipping Policy

 

At FitWindows, every order is custom-crafted to meet your exact specifications. Because of the made-to-order nature of our window treatments, our production and shipping timeline follows a detailed four-step process to ensure the highest standards of quality and care.

Production & Shipping Timeline

Step 1: Crafting Perfection (Days 1–14)

We begin by carefully creating each window treatment to match your precise measurements and preferences. Every piece is made with meticulous attention to detail to ensure a perfect fit for your space.

Step 2: Quality Assurance (Days 15–21)

Each product is thoroughly inspected to guarantee top-tier quality, including material durability and exact measurements. No item leaves our workshop until it passes our strict quality checks.

Step 3: Careful Packaging (Days 22–28)

Your window treatments are securely and thoughtfully packaged to ensure they arrive in pristine condition. We take extra care during this stage to protect your items during transit.

Step 4: On the Way! (Days 29–52)

Your order is shipped directly to your doorstep. Once in transit, you’ll receive tracking information so you can monitor delivery and know exactly when to expect your custom window treatments.

Shipping Details

- Shipping Method: Standard ground shipping

- Tracking: Provided via email once your order is dispatched

- Delivery Area: Currently shipping within the continental United States

- Shipping Fee: Calculated at checkout based on order value and destination

Questions?

If you have any questions about your order or shipping timeline, please contact our customer support team:

Email: emily@fitwindows.com
Business Hours: Monday to Friday, 9:30 AM – 5:30 PM EST